Terms of Service

Introduction

Shear, (referred to as "the website", "we", "us", or "our").
By accessing and using this website, you agree to comply with the following Terms of Service. These terms govern your use of our website and the purchase of products from our online store. If you do not agree to these terms, please refrain from using our website.

This website is operated by Shear, a company registered in the United Kingdom, with registered office. By placing an order through our website, you agree to be bound by these terms and conditions.

1. General Conditions

1.1. You must be at least 18 years of age to use this website and make purchases. If you are under 18, you may use the website only with the involvement of a parent or guardian.

1.2. We reserve the right to refuse service to anyone for any reason at any time. Any breach of these terms may result in termination of your access to our services.

1.3. The content on this website, including product descriptions and prices, is subject to change at any time without notice.

1.4. We are not responsible for any inaccuracies in the information provided on our website, including product descriptions, pricing, and availability. We reserve the right to correct any errors or omissions.

2. Products and Pricing

2.1. All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time without notice.

2.2. Prices for our products are listed in GBP (£) and include VAT unless otherwise stated. We reserve the right to modify the prices of our products at any time without prior notice.

2.3. We strive to accurately display the colours and images of our products. However, we cannot guarantee that your computer monitor’s display of any colour will be accurate.

3. Orders and Payments

3.1. By placing an order on our website, you agree that the information you provide is accurate and complete. We reserve the right to reject or cancel your order if the information provided is false, misleading, or incomplete.

3.2. We accept various payment methods, including all major credit/debit cards, PayPal etc. All payments must be received before your order is processed and shipped.

3.3. Once an order is placed, you will receive an email confirming the receipt of your order. This does not constitute acceptance of your order. We reserve the right to accept or decline your order at our discretion.

3.4. If we are unable to fulfill your order for any reason, we will notify you as soon as possible and provide a full refund.

4. Shipping and Delivery

4.1. We ship products to locations within the UK and internationally. Shipping costs and delivery times vary based on your location and the shipping method selected at checkout.

4.2. We aim to dispatch your order within 1 working day. Delivery times are estimated and not guaranteed, as they may be affected by external factors beyond our control.

4.3. Once your order has been dispatched, we will provide you with tracking information (if available). You are responsible for ensuring that the shipping address provided is correct and accessible for delivery.

4.4. Risk of loss and title for items purchased from us pass to you upon delivery of the items to the carrier.

5. Returns and Refunds

5.1. We offer a 14-day return policy from the date of delivery for eligible products. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

5.2. To initiate a return, please contact us. Once we receive your return request, we will provide instructions on how to return the item(s).

5.3. You are responsible for the cost of returning items unless the item is defective or incorrect. We recommend using a tracked service, as we cannot be held responsible for lost returns.

5.4. Refunds will be issued to the original payment method within 7 days of receiving the returned item. Shipping fees are non-refundable.

6. Intellectual Property

6.1. All content on this website, including text, images, logos, and graphics, is the intellectual property of Shear or licensed to us by third parties. You are not permitted to use, reproduce, or distribute any content from our website without our prior written permission.

6.2. The trademarks, service marks, and logos used on this website are registered or unregistered trademarks of Shear brands. You are not allowed to use these trademarks without our consent.

7. Limitation of Liability

7.1. We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of this website, your purchase of products, or any breach of these Terms of Service.

7.2. Our liability is limited to the maximum extent permitted by law. In no case shall Shear, its directors, employees, or affiliates be liable for any damages exceeding the amount you paid for the product.

8. Privacy Policy

8.1. Your submission of personal information through the website is governed by our Privacy Policy, which can be accessed here: www.weareshear.uk/privacy-policy

8.2. We are committed to protecting your personal data and complying with the UK GDPR and Data Protection Act 2018.

9. Governing Law

9.1. These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms of Service

10.1. We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Any changes will be posted on this page, and it is your responsibility to check this page for updates.

10.2. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

11. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us

Effective Date: 22/08/2024