At Shear ("we," "us," or "our"), we are committed to protecting your personal data and respecting your privacy rights in compliance with the UK General Data Protection Regulation (UK GDPR).

This Privacy Notice outlines how we collect, use, store, and protect your personal data, and explains your rights in relation to your data.

1. Who We Are

We are Shear, the data controller of the personal information collected via our website www.weareshear.uk (the "Site"). You can contact us at hello@weareshear.uk

2. What Personal Data We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide Directly

• Name, email address, phone number, postal address, and any other information you submit through forms on our Site (e.g., contact forms, newsletter sign-ups).

2.2 Automatically Collected Information

• IP address, device type, operating system, browser type, and activity on the Site (e.g., pages viewed, time spent on the Site), collected through cookies and similar tracking technologies.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To provide and manage our services

• To communicate with you and respond to inquiries

• To personalize your experience on our Site

• To analyze website traffic and performance

• To comply with legal obligations

We will only process your personal data when we have a lawful basis to do so, such as:

• Consent: When you provide explicit consent for specific purposes (e.g., marketing communications).

• Contract: When processing is necessary to fulfill a contract with you.

• Legal Obligation: When processing is required to comply with the law.

• Legitimate Interests: When processing is necessary for our legitimate interests, provided your rights do not override those interests.

4. Legal Basis for Processing Personal Data

We rely on the following legal bases under the GDPR to collect and process your personal data:

• Consent: You have provided your consent for us to process your personal data for one or more specific purposes.

• Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into such a contract.

• Legal Obligation: We are required to process your personal data to comply with applicable laws and regulations.

• Legitimate Interests: We process your data to pursue our legitimate interests in improving our services, provided that those interests do not override your fundamental rights and freedoms.

5. Sharing Your Personal Data

We do not share your personal data with third parties unless it is necessary to fulfill our services, comply with legal obligations, or protect our rights. When we share your data, we ensure appropriate data protection measures are in place.

5.1 Service Providers
We may share your data with trusted third-party service providers who assist us in operating our website and providing our services (e.g., web hosting, email delivery, analytics). These third parties act on our behalf and are obligated to protect your data.

5.2 Legal Requirements
We may disclose your personal data to authorities if required by law or to protect our rights, property, or safety.

6. International Data Transfers

If your personal data is transferred outside the UK or European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or other approved mechanisms.

7. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law. Once your data is no longer needed, we will securely delete or anonymize it.

8. Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can request that we correct any inaccuracies in your personal data.

• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data, subject to certain legal exceptions.

• Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances.

• Right to Data Portability: You can request that we transfer your personal data to another controller in a structured, commonly used, and machine-readable format.

• Right to Object: You can object to the processing of your personal data where we rely on legitimate interests, or for direct marketing purposes.

• Right to Withdraw Consent: Where we rely on consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at hello@weareshear.uk

9. Decision-Making and Profiling

We do not use automated decision-making or profiling in relation to your personal data.

10. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, please note that no data transmission over the internet or storage system is completely secure.

11. Complaints

If you believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk

12. Changes to This Privacy Notice

We may update this Privacy Notice from time to time in response to changing legal, technical, or business developments. Any changes will be posted on this page with an updated "Last Updated" date.

13. Contact Us

If you have any questions or concerns regarding this Privacy Notice or your personal data, please contact us at hello@weareshear.uk